Keeping compliant as a healthcare recruitment agency

Temporary agencies operating in the healthcare recruitment sector are responsible for both their clients and of course, in turn, the patients and end users of care.

Healthcare recruitment presents unique challenges with regards to sourcing and building a trusted relationship with compliant candidates, managing multiple shifts and providing flexibility of rates.  

Compliance is therefore of upmost importance.

For the tightly regulated healthcare sector, the need to meet an ever-growing list of demands is undeniable.

Recruitment processes should include necessary background and reference checks, should establish employment experience and qualification levels, An effective screening process is also required to ensure employees are on-boarded efficiently.

Compliance for recruitment agencies is a critical element to manage and having the right recruitment software in place is key to ensuring that placed candidates meet the compliance requirements for the jobs they are assigned to. 

Recruitment agencies are responsible for making sure all their employees and recruitment practices are fully compliant with all legislation, despite the size of the agency. This means complying with both industry-specific and cross-industry legislation such as the following:

* Right To Work

* The Agency Workers Regulations

* Proof of CPR training and accreditation

* Proof of nursing qualifications

* GDPR 

* Driver and vehicle licensing and compliance

* Disclosure and Barring Service (DBS) checks

It is difficult to know the ins and outs of every piece of legislation which could be pertinent to an industry, and the full extent of all the possible compliance issues for temporary recruitment agencies, but it is estimated as many as 25% of recruiters could be non-compliant with the latest HMRC legislation without their knowledge.

There are a number of membership bodies offering support to agencies and ensuring that the highest standards are sustained across the sector. The main one is the Recruitment and Employment Confederation (REC). They offer training, legal advice, networking opportunities, plus business and accreditation services.

How we can help...

Flo's cloud-based temporary recruitment software ensures your healthcare agency remains compliant, provides complete visibility of all bookings and allows the flexibility to define different rate structures, depending on the needs of your clients.

The software offers a double-headed approach to compliance, allowing you to define specific criteria at both client and candidate level, therefore only booking suitable candidates based on client specific job requirements.

The system tracks the expiry date of all documentation, including DBS checks and training qualifications, ensuring up to date information at all times. The use of the regular check feature provides a complete audit trail against each recruitment agency compliance item. The system can be set up to deliver regular, automated alerts and reminders - making keeping up with compliance easy. 

You can also grant access to the system to your clients encouraging more transparency and communication –a real USP in the extremely crowded and competitive agency marketplace.

Managing the high volume of information each week can make the payroll and invoicing aspect of healthcare recruitment extremely labour intensive and prone to errors.

Using Flo recruitment software, the payroll file and invoices are automatically produced from the hours entered into the timesheets, using calculations based on predefined rate rules. Not only does this save huge amounts of processing time, but significantly reduces errors ensuring that client invoices are paid on time.

Moreover our recruitment software works around and improves your existing business processes. To find out more, contact us on 01827 438065 or send us a message.